Skip to main content
The handful of issues that account for nearly all connection problems, and how to fix them.
Make sure the URL ends with a trailing slash: https://api.visk.com/mcp/. Without it the server redirects, and some MCP clients don’t follow the redirect.
Visk uses the MCP streamable HTTP transport, which requires the header Accept: application/json, text/event-stream. MCP clients send this automatically; if you’re calling the endpoint by hand, add it yourself. Responses come back framed as server-sent events.
Bridge through mcp-remote: npx -y mcp-remote https://api.visk.com/mcp/. The Other clients tab on the setup page has details.
The workspace behind that session id is gone. Ask the AI to start a fresh session and re-upload the file — or just re-run your request; agents normally recover from this on their own.
Check the server is actually connected (e.g. claude mcp list in Claude Code), then mention Visk explicitly: “use Visk to build a PowerPoint about…”. Once it has used the tools once, it picks them up naturally.
Still stuck? Reach us at contact@visk.com.